Job Description

divh2Field Service Representative (FSR) Analyst/h2pBarbaicum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent. Headquartered in Washington, DCs historic Dupont Circle neighborhood, Barbaicum also has a corporate presence in Tampa, FL, Bedford, IN, and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nations most complex and rewarding challenges. Join our team./ppWe are seeking talented operations and intelligence professionals experienced in the Palantir platform to join our team. As a Field Service Representative (FSR) Analyst, you will be on the front lines assisting Palantirs implementation teams to support and strengthen the unique partnerships with Palantirs clients user base. You will work side-by-side with analysts to train and mentor users, troubleshoot technical issues, develop new Palantir use cases, all while solving unique and challenging problems. This may take the form of embedding with users across the world as well as downloading your insights directly with Palantir team members in our offices. Lastly, you will help facilitate collaboration across a global enterprise while ensuring our customers continued success. Come help solve the worlds hardest problems./ph3Core Responsibilities/h3ulliProvide desk-side training to analysts/liliTrain analysts/operators in a classroom setting/liliAbility to build initial dashboard products and assist users with building questions/liliStaff the Help Desk: respond to user requests and work with the Palantir engineering team to troubleshoot issues/liliProvide feedback to the Palantir engineering team about product/liliProactively develop relationships with users at customer site and make suggestions to Palantir team on use cases to pursue/li/ulh3What We Value/h3ulliExperience fusing intelligence capabilities in support of operations/liliTechnical background with working knowledge of HTML, Ruby, Python and/or Java, Microsoft Excel as well hardware, networks, and server administration/liliPrior experience with Palantir platforms required (i.e. Palantir Foundry, Gotham, Gaia, etc.)/liliStrong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner/liliAbility to travel domestically and internationally 25% of the time if needed/liliAbility to work independently and as part of a team/liliStrong knowledge of Excel/liliMilitary/Special Operation/Law Enforcement experience is a plus/li/ulh3Requirements/h3ulli(As required by U.S. Government contract) U.S. citizenship/lili(As required by U.S. Government contract) TS/SCI clearance eligibility/li/ulpstrongEEO Commitment/strong All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law./p/div

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