Help Desk Technician Job at BDR Solutions LLC, Leesburg, VA

cUNYZDJrbFFZVGtLdDhWbmxlZllhL1Q5NGc9PQ==
  • BDR Solutions LLC
  • Leesburg, VA

Job Description

Job Description

Position: Help Desk Technician

Organization: BDR Solutions LLC

Job Responsibilities:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Respond to tickets and emails from users seeking help
  • Diagnose and resolve technical hardware and software issues
  • Install, modify, and repair computer hardware and software
  • Maintain a log of all issues and their resolution for future reference
  • Set up new accounts, reset passwords, and assist with other account-related tasks
  • Ensure proper functioning of computer systems and network connections
  • Collaborate with IT team members to escalate technical issues when needed

Essential Qualifications:

  • Minimum of 1 year experience in a help desk or technical support role
  • Specialization in Systems Administration
  • Strong communication and interpersonal skills
  • Ability to troubleshoot and resolve technical issues efficiently
  • Attention to detail and problem-solving skills

Desired Experience:

  • 2 years of experience in a help desk or technical support role
  • Experience working in a healthcare or government setting

Salary & Benefits:

  • Minimum Salary: $30 per hour
  • Maximum Salary: $40 per hour
  • Currency: USD
  • Frequency: Hourly

Job Tags

Hourly pay,

Similar Jobs

Gartner

Managing Partner, IT Strategy Consulting, HTTP (High-Tech Providers) (Chicago) Job at Gartner

 ...senior executives. Coachable and embracing of best practices and feedback as a means of continuous improvement. A consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges. Proven track record in achieving/... 

Peraton

Graphic Designer Job at Peraton

 ...Program Overview Enterprise-level services curated to meet current and future evolving needs, including roles in areas like graphic design, content management, multimedia, data visualization, public affairs, training, records management, and policy strategy. About... 

Fast Enterprises

Administrative Assistant - Centennial, CO Job at Fast Enterprises

 ...Administrative Assistant Fast Enterprises is a provider of essential software and services for citizens and government. In 1998, we changed...  ...Completed a bachelor's degree in business/public administration, Management, Social Science, Communications, or... 

Family Health Centers of San Diego

Podiatric Medicine Physician Job at Family Health Centers of San Diego

 ...electronic medical records, meeting productivity and quality metrics, and participating in administrative duties. Requires California podiatry license, board certification, DEA license, valid drivers license, and preference for experience with underserved populations and... 

HOUSTON COMMUNITY COLLEGE SYSTEM

Administrative Assistant, College Readiness Programs Job at HOUSTON COMMUNITY COLLEGE SYSTEM

 ...assisting in course scheduling. Candidates must have a high school diploma and 2 years of progressive secretarial experience. A valid Texas Driver License is required. Join a dynamic team and contribute to operations that facilitate student opportunities. #J-18808-Ljbffr...