Job Description
Senior Product Manager HCM Integration (ServiceNow/Workday)
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Global Force USA, is seeking the following.
Location: Chicago, IL (Hybrid 3+ days onsite, typically Tuesday through Thursday)
Duration: Multiphase project through 2026
Role Overview
United Airlines is launching a new Employee Experience Portal to centralize and simplify employee access to HR services and knowledge. This Senior Product Manager will play a key role in driving the rollout, with a focus on ServiceNow HR Service Delivery, Workday integrations, and stakeholder engagement.
Required Skills
- ServiceNow HRSD strong technical and functional expertise in the HR vertical
- Workday integrations experience integrating Workday and thirdparty systems with ServiceNow
- Stakeholder management excellent communication skills to engage HR, IT, and business partners
NicetoHave Skills & Certifications
- Experience with AI/ServiceNow Virtual Agents
- Background in employee portal design and development
- Conflict management and decisiondriving in crossfunctional teams
Work Environment
- Hybrid: 3+ days onsite in Chicago (TueThu preferred)
- Teambased, but requires independent decisionmaking
- Collaborates with system implementation partners and internal architects
Project Scope
- Phase 1: ServiceNow to Workday migration
- Phase 2: Full rollout of the employee portal to all UA employees
- Focus on knowledge articles, selfservice, and centralized HR support (e.g., Help Hub, Flying Together)
Ideal Candidate Profile
- Deep handson experience with ServiceNow HRSD and Workday
- Strong understanding of cloud platforms and enterprise integrations
- Ability to debug and support development teams (not expected to code full modules)
- Has led or supported largescale HR tech implementations
Apply via Dice today!
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Job Tags
Full time,