Job Description

The Hilton Phoenix Tapatio Cliffs Resort & Lookout Mountain Golf Club is located in North Phoenix, near Paradise Valley and Scottsdale. Nestled on 230 acres against the Phoenix Mountain Preserve, the resort offers a scenic, mountainside setting with a full range of high-end amenities. In addition to its 585 spacious all-suite accommodations, the property features extensive dining options, including the award-winning hilltop restaurant, Different Pointe of View, perched 1,800 feet above the Valley of the Sun.

About the Role

Hilton Phoenix Tapatio Cliffs Resort is seeking a hospitality-driven and experienced Safety & Security Manager to oversee all security and safety operations at our North Phoenix resort. This leadership role ensures a secure environment for guests and employees—while upholding the highest standards of guest service and professionalism.

Key Responsibilities

• Lead daily safety and security operations across the property
• Hire, train, schedule, and supervise security staff
• Conduct investigations (accidents, thefts, violations) and generate reports
• Enforce OSHA compliance and lead the hotel’s Safety Committee
• Maintain and test emergency preparedness procedures
• Oversee key control, lost & found, fire preparedness, and VIP protection
• Liaise with law enforcement, emergency services, and local officials
• Serve as Manager on Duty during special events and crisis situations

What We’re Looking For

• Bachelor’s degree in Criminal Justice, Business, or related field (preferred)
• 3+ years of safety/security management experience (hotel industry preferred)
• Deep knowledge of emergency protocols, local laws, and compliance standards
• Excellent communication, decision-making, and leadership skills
• Tech-savvy: Proficient in Windows OS and basic business software
• Valid driver's license
• CPR, First Aid, or Safety Certifications (or willingness to obtain)
• A genuine hospitality mindset —security with a guest-first approach

Why Join Us

Competitive salary & benefits

Dynamic, high-end resort environment

Strong leadership role with meaningful impact

Help shape a culture of safety, service, and excellence

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