Job Description

As the RN Ambulatory Specialty at Novant Health , you’ll champion patient-centered care in an outpatient setting. You’ll be the clinical anchor and a strategic collaborator—providing expert nursing care, streamlining operations, mentoring teams, and elevating quality outcomes across Urology specialty services.Come join a remarkable team where quality care meets quality service, in every dimension, every time.

• Schedule : Full Time, Days 8:00am - 5:00pm
• Department : Novant Health Urology - Kimel Park
• Location : Winston- Salem, NC

About Our Urology Clinic:
We specialize in diagnosing and treating urinary tract disorders, kidney stones, prostate health, bladder issues, and men’s and women’s pelvic health. Join us in providing advanced, patient-centered care that improves quality of life

What You’ll Do

Respond to Patient Needs

• Manage InBasket & MyChart messages , addressing patient inquiries, symptom reports, medication questions, and follow-up concerns.

• Provide timely, accurate, and compassionate communication to ensure patients feel supported and informed.

Results & Follow-Up

• Relay diagnostic results including labs, imaging, and pathology findings to patients.

• Document all communication thoroughly while ensuring providers are notified for necessary follow-up.

Assist with Specialty Procedures

• Support minor urologic procedures such as catheter changes, cystoscopy preparation, and bladder scans.

• Maintain sterile technique, assist with equipment setup, and monitor patient response.

• Provide post-procedure education to patients and caregivers.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

• Education: 4 Year / Bachelors Degree, preferred. Graduate of an accredited school of nursing required. If your RN nursing license has beeninactive, retired or lapsed for five years or more and you have not been licensed in another state during the last five years, successful completion of a Board approved refresher course is required prior to reactivating or reinstating your license. In order to be considered for current licensure status, you must apply for reinstatement within one year of completing the refresher course.
• Experience:  One year relevant experience, preferred.
• Licensure/Certification:
  • Current RN license in appropriate state, required.
  • ACLS, PALS, BAT and DOT, preferred.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Responding to Inbasket & MyChart Messages
  •     Addressing patient inquiries, symptom reports, medication questions, and follow-up concerns.

  Results & Follow-Up

  • Relaying Diagnostic Results

  • Communicate lab, imaging, and pathology results to patients.

  • Document communication and ensure provider follow-up when needed.

  Assisting with Procedures

  • Support minor urologic procedures (e.g., catheter changes, cystoscopy prep, bladder scans).

  • Maintain sterile technique and assist with equipment setup.

  • Monitor patient response and provide post-procedure education.

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