Job Description

Job Description

Job Description

NOTE: ONLY FOR PUERTO RICO CANDIDATES.

We are building the best workplace for thinkers, experts, service agents, designers, and developers to come together to innovate, grow, and truly make an impact in other peoples' lives through technology.

We are proud creators of:

• Expert Tax - tax preparation software for accountants in Puerto Rico
• Taxmania - tax preparation software for citizens of Puerto Rico
• Edi - a document management software to modernize the digital office
• Follow It - case management software

We serve over 150,000 customers every year. It is paramount for us to deliver quality software solutions, and provide “above and beyond” customer experiences to ensure the highest level of customer satisfaction.

Our company values ground us and guide us:

• Passion
• Innovation
• Playfulness
• Honesty
• Customer Satisfaction
• Growth
• Discernment

If you have a passion about administration and service, and would love to work on a fun, team-oriented and creative environment, we are looking for YOU!

What will you do?

• Greet and welcome clients, candidates, and visitors in a warm and professional manner.
• Answer, screen, and direct incoming calls and emails to the appropriate departments.
• Mantain the reception area, keeping it tidy and presentable, reflecting a professional image.
• Maintain visitor log and ensure adherence to security protocols for all on-site visitors.
• Schedule meetings, manage calendars, and assist with conference room bookings.
• Receive, sort and scan incoming correspondence into our online digital system to ensure accurate and timely documentation.
• Support CEO and Director of Operations with administrative tasks such as filing, data entry, and document preparation.
• Assist HR team with onboarding activities for new employees and support planning coordination of internal events or activities.
• Assist with drafting or distributing internal communications and company-wide notices as needed.
• Maintain the office supply inventory and place orders as needed.
• Coordinate with the facilities team to mantain breakroom supplies and general office needs.
  

Our candidate must:

• Be available on a full time basis, from Monday to Friday 9:00am-6:00pm.
• Be available to work from home and in San Juan.
• High school diploma required.
• Completion of administrative office course.
• 1 to 2 years of related experience.

Nice to have:

• Creativity
• Team Work
• Quality of Work
• Customer Satisfaction-oriented
• Proactivity
• Results driven
• Organized
• Verbal and written communication skills in English and Spanish
• Comfortable working with technology and collaboration tools (e.g., Microsoft Office, Teams, Zoom, Slack).

What's in it for you?

• A very valuable experience on a friendly, flexible and collaborative environment.
• The opportunity to work with high level professionals in the software industry.
• Perks!: High quality coffee, ping pong table, gym equipment, team activities, hybrid work culture and so much more!

If you believe you can add value to our team, we want to meet YOU!

At CEGsoft we are commited to creating an iclusive environment for all employees. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, sexual orientation, gender identity, gender expression, national origin, age, disability status, genetic information, military or veteran status or any other applicable legally protected considerations made unlawful by federal, state, or local laws.

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