Job Description

The Spirit of the Position:

As a Parking Enforcement Agent, you will enforce parking policies within the garage. You must interact with customers and maintain the garage (sweeping, taking out trash, etc.).

Principal Job Duties:

· Monitoring metered and permit areas and issuing citations to vehicles violating parking ordinances.

· Accurately inputting vehicle license plates, vehicle information, and violation information using a handheld ticket issuance system.

· Maintaining and caring for all company-issued equipment (vehicles, phones, tablets, etc.) and reporting any damage or technical issues to the Supervisor/Manager on shift.

· Occasionally interfacing with police and other personnel

· Providing excellent customer service to all parkers, taking every opportunity to assist with questions, potential disputes, and directions.

· Performing other related duties as assigned by Supervisors/Management.

Experience:

· Experience in face-to-face customer relations.

· Experience operating handheld devices and computers.

This job may be right for you if:

· You can communicate professionally and effectively.

· You can handle challenging and, at times, emotionally charged situations.

· You are proactive and can work independently for prolonged periods.

· You can make independent, educated decisions and not be easily dissuaded.

· You can speak, read, write, and comprehend English.

· You demonstrate a sense of urgency and timeliness.

· You demonstrate the ability to seek improvement and take constructive feedback.

· You have excellent team-building and interpersonal skills.

Physical Demands:

· Willingness to work in the elements – heat, wind, snow, rain, etc.

· Ability to lift, push, and pull at least 50 pounds.

· Ability to stand and walk for extended periods.

· Ability to frequently bend, stoop, squat, and lift throughout a shift.

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt; non-tipped

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.

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