Job Description

Job Description

Job Description

Job Summary:
We are seeking a highly organized, experienced, and proactive Office Manager to oversee the daily operations of our medical office. The ideal candidate will have a strong background in healthcare administration, excellent leadership skills, and a patient-focused mindset. This role is crucial in ensuring that the office runs smoothly and efficiently, supporting both staff and providers to deliver exceptional patient care.

Key Responsibilities:

Administrative Operations:

• Oversee daily front and back office operations
• Supervise and support clerical and clinical staff
• Ensure compliance with HIPAA and other healthcare regulations
• Maintain patient scheduling and ensure efficient patient flow
• Monitor Patient Quality Reports

Staff Management:

• Hire, and train clerical and clinical staff
• Create staff schedules and manage time-off requests
• Foster a positive and collaborative work environment with Physicians

Patient Relations:

• Handle escalated patient concerns professionally
• Ensure excellent patient experience through smooth operations and responsive service

Qualifications:

• 3+ years of medical office management experience
• Strong knowledge of medical billing, insurance processes, and compliance regulations
• Excellent communication, leadership, and problem-solving skills
• Ability to multitask and work effectively in a fast-paced environment

Preferred Skills:

• Knowledge of Medent Electronic Medical Records
• EMR proficiency (e.g. Medent, Epic, Cerner)

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