Job Description

Medical Assistant

The Medical Assistant (MA) is responsible for assisting physician, PA or NP with clerical duties, patient flow, patient care and procedures.

Essential Job Functions:

• Prepares the examination room. Escorts patient into the room. Cleans examination room when exam is complete.
• Maintains efficient patient flow.
• Ensures proper preparation for patient visit. Prepares pertinent information needed for patient visit.
• Communicates & provides care consistent with age, cultural, spiritual and developmental needs of the patient.
• Answers the telephone in an appropriate manner. Directs calls and/or takes accurate messages.
• Schedules appointments accurately and appropriately according to departmental guidelines.
• Consistently and accurately stocks examination rooms with all necessary supplies.
• Assists in ordering and maintaining of all supplies as assigned.
• Reconciles encounters daily and accurately, according to policy guidelines.
• Effectively communicates problems, concerns or issues to the Supervisor and/or Manager appropriately and promptly.
• Understands and performs within scope of practice.
• Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.
• Reviews and updates medication list and accurately documents known allergies in the Electronic Health Record (EHR). Demonstrates an understanding of prescription control and prescription refill procedures.
• Accurately documents allergies in EHR.
• Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR.
• Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.
• Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste.
• Maintains proficiency with department specific equipment, troubleshoots and reports malfunctions promptly.
• Facilitates transition of care to UCC/Hospital.
• Demonstrates flexibility with various work schedules.
• All other duties as assigned
• Recognizes and performs duties which need to be performed although not directly assigned.
• Provide scribing services.

Education, Certification, Computer & Training Requirements:

• High School Graduate/GED / Equivalent Work or Vocational / Technical School / Diploma, required. Associate Degree's preferred.
• Graduated from an accredited medical assistant or phlebotomy program
• 0-1 year related work experience, required. 2-4 years related work experience, preferred.
• Basic Life Support (BLS) or within 30 days of hire, required
• Ability to communicate in English, both orally and in writing, required
• Ability to organize and perform multiple tasks in a timely manner, required
• Basic proficiency in computer use, required

Travel: Ability to commute to satellite offices as needed, required

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