Hotel Front Desk Receptionist Job at Hotel Lotus Stadium, Kansas City, MO

cUNQYzFFeGZZRDBLc3NkZ24rVGViUEx3Nnc9PQ==
  • Hotel Lotus Stadium
  • Kansas City, MO

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities:

  • Handle customer complaints as necessary
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Work with the housekeeping staff to ensure rooms are ready for new guests
Qualifications:
  • Well-versed in taking telephone calls and handling stressful situations
  • Working knowledge of Microsoft Office and reservation management systems
  • 1+ year of hotel industry experience or related job preferred
  • Must have graduated high school, received a GED or equivalent
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
About Company: Welcome to Hotel Lotus! You can find us just off of I-70, less than a mile from the Truman Sports Complex, and a short distance from popular Kansas City attractions and landmarks. Our clean, comfortable accommodations, ample amenities, and prime location make us one of the best hotel deals in Kansas City, and we look forward to hosting you! Our proximity to Arrowhead Stadium and Kauffman Stadium makes us an excellent choice for guests in town to cheer on their team; however, you will find plenty to add to your itinerary, whether you are a sports fan or not! From the American Jazz Museum and Nelson-Atkins Museum of Art to the Crossroads Arts District, culture and entertainment can be found around every corner here. Kansas City is also known the world over for our famous BBQ. Historic restaurants like Arthur Bryant’s and Dixon's Famous Chili Parlor are sure to impress any foodies planning a visit. Retail therapy is readily available at local shops and massive outlets in the area.

Job Tags

Work at office, Local area,

Similar Jobs

Oceaneering

Configuration and Data Analyst, IPS Job at Oceaneering

 ...Job Description Company Profile Oceaneering Technologies (OTECH) develops, manufactures, and operates customized marine systems, shipboard equipment, subsea vehicles, and engineered solutions for commercial and U.S. military vessels. Oceaneering Aerospace and... 

Labcorp

Clinical Laboratory Technologist - Perdido Freestanding Emergency Dept Job at Labcorp

 ...Clinical Laboratory Technologist - Perdido Freestanding Emergency Dept at Labcorp summary: A Clinical Laboratory Technologist at LabCorps Perdido Freestanding Emergency Department performs routine and complex laboratory testing to ensure accurate and timely patient... 

Norwich Public Schools

Adult Education CDP Teachers Job at Norwich Public Schools

 ...Category: Adult Education CDP Teachers Date Posted: 7/15/2025 Location: Norwich Adult Education Center Date of Availability: 25/26 School Year Date Closing: Open until filled Hours: Daytime and Nighttime positions Salary: $40.32 Credit Diploma... 

Guest Supply

Sales Consultant - Central NJ Job at Guest Supply

 ...products to hotels, management groups and/or additional markets within an assigned territory. The main focus of the Sales Consultant is to help the Companys customers succeed while achieving sales and profit goals established by the Company. Sales Consultants receive a base... 

Inabia Software & Consulting

Strategic Product Manager (eCommerce Strategy & Market Research) Job at Inabia Software & Consulting

 ...commerce, subscription services, or payments platforms. ~ Exceptional communication and presentation skills, with the ability to influence senior stakeholders. ~ A Bachelors degree is required; an MBA is preferred. Sana Arif Senior recruiter sana@ inabia.com...