Location & Work Arrangement
Key Responsibilities and Focus Areas
Tier 2/3 Support and Resolution
Training, Documentation, and Process
Required Tools and Professionalism
Required & Preferred Expertise
Skill Area
Minimum Experience
Service Desk Experience
5+ Years (Required)
Prior experience providing technical assistance and problem resolution to end users.
Call Tracking Tool
2+ Years (Required)
Experience with ServiceNow and a variety of call-tracking software.
Technical Focus
N/A
Investigating hardware, software, and system problems. Experience with COTS and custom applications.
Preferred Education
N/A
4-year college degree in field of specialty.
A prominent technology firm in Reston is seeking a Microsoft Office 365 Administrator and Governance Specialist. This role involves managing Microsoft 365 services and ensuring compliance while educating users on best practices. Candidates should have at least 3 years ...
...users and executive sponsors. Required & Preferred Expertise Skill Area Minimum Experience Service Desk Experience 5+ Years (Required) Prior experience providing technical assistance and problem resolution to end users....
...safety standards. The position requires flexibility to work in various... ...Benefits include competitive pay, health care, retirement plans... ...equipment provided ~ No previous experience required, all training... ...care benefits that provide a high level of coverage at a low cost...
...Job Title: Corporate Equipment Coordinator Reports To : Corporate Equipment Manager FLSA Status: Non- Exempt SUMMARY OF POSITION: This is a non-union position responsible for administrative fleet and equipment activities within a specific area of INTREN...
...Administrative Assistant The Administrative Assistant is a key member of our regional operations team, providing dependable, high-quality support to leadership, staff, and project teams across our U.S. offices. This role is essential to maintaining smooth office operations...