Job Description

Purpose of Job

Position Overview: Newegg is seeking a strategic and results-driven Head of Marketplace to lead the growth and evolution of Neweggs marketplace business. This role is responsible for driving seller acquisition, optimizing platform strategy, and overseeing marketplace operations to ensure a competitive and scalable ecosystem. As the Head of Marketplace, you will define Neweggs global marketplace strategy, own the P&L, and lead crossfunctional teams in Category Management, Merchandising, Business Development, and Marketing to accelerate platform performance and strengthen Neweggs position as a trusted partner for merchants and customers worldwide.

Job Description

Platform Strategy & Partner Leadership

• Develop and execute a global platform strategy that positions Newegg as the marketplace of choice for merchants and brands across key regions.
• Drive seller acquisition by identifying highpotential merchant segments and creating compelling onboarding and engagement programs.
• Build and nurture datadriven relationships with strategic sellers, suppliers, and ecosystem partners to expand assortment and enhance platform performance.
• Lead partnership negotiations to secure favorable commercial terms while fostering longterm collaboration and mutual growth.
• Establish governance frameworks for partner onboarding, support, performance tracking, and continuous engagement.

Strategic & Financial Management

• Own full P&L responsibility for Neweggs Marketplace business, driving growth in GMV, margin, and operational efficiency.
• Define and implement longterm strategies that balance profitability, platform innovation, and customer experience.
• Collaborate closely with Finance, Technology, and Operations to optimize working capital, platform economics, and global expansion initiatives.

Ecosystem Development & Business Growth

• Lead business development efforts to attract highvalue merchants, brands, and solution partners across B2B and B2C markets.
• Champion a partnershipfirst mindsetexpanding marketplace capabilities through collaboration with payment processors, logistics providers, and marketing partners.
• Monitor emerging trends, technologies, and regional opportunities to ensure Newegg remains at the forefront of digital commerce.

Operational & Team Leadership

• Build, mentor, and inspire a highperforming global team with a focus on partnership excellence, datadriven decisionmaking, and operational agility.
• Implement bestinclass processes, analytics, and tools to enhance platform efficiency and seller experience.
• Foster a collaborative, innovative culture that aligns with Neweggs vision and core values.

Job Requirements

• Bachelors degree in Business Administration, Marketing, Economics, or related field; MBA preferred.
• 10+ years of progressive leadership experience in ecommerce marketplace management, business development, or platform strategy.
• Proven success in building and managing strategic platform relationships and partnerships that drive measurable growth.
• Demonstrated P&L ownership with strong commercial and financial acumen.
• Experience leading large crossfunctional and global teams across Category Management, Business Development, and Marketing.
• Deep understanding of online marketplace ecosystems, seller engagement, and platform technologies.
• Exceptional negotiation, communication, and stakeholdermanagement skills.
• Experience in global ecommerce expansion or crossborder trade strongly preferred.

Essential Mental & Physical Function

Mental Functions: Decisions may affect a work unit or area within a department. May contribute to business and operational decisions that affect the department. This position performs a variety of routine duties within established policies and procedures or by referral to supervisor's guidelines.
Physical Functions: Sitting required 90% of the time. Walking and standing required 5% of the time respectively. No heavy lifting required. Constant keyboarding and telephone usage.

Supervisor Responsibilities

Yes

Language Skills

Must be able to speak, read, write and comprehend English.

Work Environment

Standard office working environment

Travel Requirements

N/A

Seniority level

Executive

Employment type

Fulltime

Job function

Other

Industries

Retail

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