Job Description

Job Description

OUR TEAM IS GROWING ONCE AGAIN! Come join the #FunInTheSun

The General Manager is responsible for managing day to day operations of Food & Beverage operations. This is a hand’s on position that includes oversight of all aspects of operations including cost of sales, customer experience and revenue growth. Must be able to be proactive in solving problems and identify new revenue opportunities evaluating risk/reward formula in decision making process.

DUTIES AND RESPONSIBILITIES:

• Customer Experience-exceeding overall customer’s expectations
• Daily walkthrough-providing feedback to various areas
• Providing effective communication to management team and staff
• Menu development revision of menus as required
• Effective management of events and holidays
• Management of all financial reporting including but not limited to inventory, revenue and customer satisfaction
• Assist Accounting with any follow up needed with daily operational items (cash drop variance, credit cards, accounts receivable, payroll, etc.)
• Oversight of effective cost management (payroll & cost of sales are the largest expenses)
• Work with VP F&B on quarterly adjustments to marketing program to achieve customer satisfaction goals
• Conduct regular staff meetings
• Provide assistance as needed with other F&B operations or projects within Suntex
• Planning and oversight of training and development for employees and managers
• Achieve or exceed annual budget
• Compliance with local health department regulations
• Continue to promote an environment that encourages teamwork
• Maintain an open-door policy with staff

EDUCATION AND EXPERIENCE:

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Ability to organize and prioritize work
• Knowledge of computers (MS Word, Excel).
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Ability to work in a team environment to achieve team, department and corporate goals
• Ability to collaborate effectively with internal and external customers
• Adaptable to a fast-paced environment
• Some knowledge of marina operations or willingness to be trained in them
• Effective communicator who can collaborate with teammates and guests
• Ability to organize and prioritize work
• Must have flexible schedule to include working weekends and holidays during busy season;

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