Job Description

Overview

Were looking for an experienced General Manager who has overall responsibility for the successful operation of the hotel and for meeting or exceeding objectives for all areas of the property. You will provide overall direction and guidance to your team while managing the day-to-day leadership and management of all company facets. This is an exempt position that reports to the Vice President of Operations. The salary range for this position is $125,000-$175,000.

The Property Motto DC City Center is one of DCs first Micro Hotels. Motto is unique and embraces the diverse flavor of hundreds of different locations and personalities. We aim to create a welcoming space thats unique to the locale, serves guests like the helpful host team members aspire to be, and fosters a culture of inclusion.

Who We Are

• Passionate about hospitality and fostering an environment where associates will thrive.
• Culture driven respect, teamwork, an entrepreneurial spirit, and the drive to succeed.
• Unique celebrate diversity and are committed to equity and inclusion.
• Innovators a lifestyle hotel management company that is constantly evolving and open to change.
• A growing team valuing authentic and genuine individuals who recognize the importance of team engagement.
• A culture of promoting from within.
• Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer.

What Youll Do

• Own all areas of the operation, including front office, housekeeping, and engineering.
• Lead through your leadership team to maximize financial performance while upholding quality standards, guest satisfaction, and colleague engagement.
• Direct the development and execution of the annual strategic plan, the annual budget, and operations plan with a focus on balanced growth and profitability.
• Communicate the direction and purpose of all initiatives to achieve colleague and leader ownership and desired results.
• Achieve and maintain superior balanced scorecard results (revenue, STR, GOP, guest experience, colleague engagement, asset maintenance, etc.).
• Inspire and motivate leaders and colleagues to foster a guest-focused, results-oriented environment.
• Deliver best-in-class guest service by executing against the Modus Ethos through training, feedback, and incentive programs.
• Analyze market trends and data to inform decisions and stay ahead of the competition.
• Create and promote learning opportunities and development plans for direct reports.
• Champion employee engagement and a collaborative, inclusive environment where input is valued.
• Collaborate with shared services partners to maximize performance and engage with companywide initiatives.
• Champion our values, vision, and culture.

Who You Are

• Minimum of 5 years experience in hospitality management, with a senior leadership role (Hotel Manager or Assistant General Manager preferred) at a hotel for at least two years.
• Track record of achieving superior results across all hotel areas and ability to articulate underlying strategies.
• Hilton experience strongly preferred.
• Strong financial background with sound administrative and management skills; demonstrated ability to lead.
• A passion for hospitality with the ability to connect with colleagues and guests.
• Ability to inspire and motivate the team, focusing on learning and development and giving/receiving feedback.

Whats In It For You

• Competitive compensation package, including quarterly incentive plan.
• Generous health, dental, and vision insurance, plus 401K.
• Comprehensive onboarding and training plan.
• Coaching, feedback, and mentorship to develop yourself and your team.
• Personalized development plan to fit your role and career goals.
• Leadership courses to improve personal and interpersonal effectiveness.
• Monthly fitness and transportation credits.
• Unlimited PTO and 9 paid holidays.
• Opportunities to volunteer and give back to local communities.
• Paid Parental Leave.
• Tution reimbursement opportunities when you grow, we grow.

Non-Negotiables (Our Core Values)

• SERVE OTHERS
• LIVE 360
• BUILD A POSITIVE TEAM
• COMMUNICATE
• BE WILDLY PASSIONATE
• TAKE OWNERSHIP
• LEARN + INNOVATE
• EMBRACE CHANGE

As part of an organizational culture that embraces change and progress, this job description acts as a springboard for future career and personal development within the property team and Modus Hotels community. We are an equal opportunity employer. Discrimination based on protected characteristics is not tolerated. Modus by PM Hotel Group will not discriminate against employees or applicants for discussing pay, except as allowed by law. This description is subject to change and does not create a contract; all associates are at-will. This salaried position may require varying schedules, including nights, weekends, and holidays; the role may require moving more than 50% of the time.

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