Chat Support Advisor Job at Snaphunt, United States

ckNMVTFFaFpaajhBdjg1bGxPRFphL2IrNUE9PQ==
  • Snaphunt
  • United States

Job Description

The Role:

Company: Total Shape

Location: Remote

Monthly Salary: $1,200 – $1,500 (USD), depending on experience

Role Overview:

We’re looking for a friendly, detail-oriented Chat Support Advisor to join our customer service team. You will be the first point of contact for our customers via live chat, ensuring prompt, accurate, and helpful responses.

Key Responsibilities:

  • Respond to customer inquiries via live chat, email, and messaging platforms promptly.
  • Provide accurate information about our products, services, and policies.
  • Assist customers with troubleshooting issues and resolving concerns.
  • Maintain a professional, empathetic, and customer-focused tone at all times.
  • Escalate complex issues to the appropriate department when necessary.
  • Keep records of customer interactions and feedback to improve service quality.

What We Offer:

  • Competitive monthly salary of $1,200 – $1,500 .
  • 100% remote work opportunity.
  • Paid training and continuous learning resources.
  • Supportive and collaborative work culture.
  • Opportunities for career growth within the company.

Ideal Profile:

Qualifications:

  • Excellent written communication skills in English.
  • Previous experience in customer service, preferably in chat-based support.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • Basic technical troubleshooting skills.
  • Willingness to work flexible hours, including weekends if needed.

What's on Offer?

  • Work within a company with a solid track record of success
  • Flexible working options
  • Opportunity to make a positive impact

Job Tags

Full time, Flexible hours,

Similar Jobs

Giant Eagle

Meat Team Leader Assistant Job at Giant Eagle

 ...Ability to understand and adhere to the Collective Bargaining Agreement. Unloading and checking in orders. Stocking frozen foods and lunch meats to sales case and unloading deliveries in cooler and freezer. Maintain cold-chain process. It is essential to... 

BVL Clinical Research

Clinical Research Coordinator Job at BVL Clinical Research

 ...Job Description BVL Clinical Research is a premier clinical research site specializing in gastroenterology and inflammatory bowel disease...  ...that improve lives. Were seeking a Clinical Research Coordinator (CRC) to join our on-site team in Liberty, Missouri . This... 

FHLB Des Moines

Lead School Security Officer Job at FHLB Des Moines

 ...assistance if necessary* Assists administrators with student disciplinary matters as requested* Assists building administration, school safety and security personnel, and law enforcement with the investigation of criminal incidents or discipline code violations* Assists in the... 

Schillings

Graphic Designer Job at Schillings

 ...Great news! Schillings is currently looking for a Graphic Designer at our Saint John, IN location to create visually engaging content and support our branding efforts. This role involves both creative design work and practical tasks, such as event setup and vinyl decal... 

JFrog

Field CISO (Washington) Job at JFrog

 ...code to production -- a concept we call liquid software. Wouldn't it be amazing if you could join us in our journey? As a Field CISO at JFrog, you will be a key player in shaping the security strategy for our clients within the context of their software development...